MAYWOOD POLICE DEPARTMENT

COMMUNICATIONS

The Maywood Police Department maintains its own Public Safety Answering Point (PSAP) and handles all 9-1-1 calls for service within the Borough of Maywood. Our dispatch center is staffed 24 hours a day/7 days a week by a certified telecommunicator or police officer to answer all calls and dispatch Police, Fire, Ambulance and Paramedics. All telecommunicators attend a 40-hour Basic Telecommunications Training Course. Topics covered in this course include interpersonal communications, basic caller interrogation skills, recording information, message construction and transmission, radio broadcasting rules and procedures, legal and privacy issues, overview of police, fire and EMS functions, Public Safety Telecommunications System, New Jersey's Enhanced 9-1-1 System and operation procedures. Telecommunicators and Police Officers complete continuing education courses during the year as mandated by the New Jersey Office of Emergency Telecommunications.