The Maywood Police Department maintains its own Public Safety Answering Point (PSAP) and handles all 9-1-1 calls for service within the Borough of Maywood. Our dispatch center is staffed 24 hours a day/7 days a week by a certified telecommunicator or police officer to answer all calls and dispatch Police, Fire, Ambulance and Paramedics. All telecommunicators attend a 40-hour Basic Telecommunications Training Course. Topics covered in this course include interpersonal communications, basic caller interrogation skills, recording information, message construction and transmission, radio broadcasting rules and procedures, legal and privacy issues, overview of police, fire and EMS functions, Public Safety Telecommunications System, New Jersey's Enhanced 9-1-1 System and operation procedures. Telecommunicators also attend a 32-hour Emergency Medical Dispatch training course which enables them to provide pre-arrival medical instructions to the caller.

Full-Time Telecommunicators

Norman Kendel  #55

Christopher Hill  #94

James Zwerling #625


Part-Time Telecommunicators

Felicia Benson-Kraft  #73

Rebecca Wells #621


Per-diem Telecommunicators

Raymond Shattuck #609

Patrick Gildea #616

Natalie Tello #622

Shannon Mcvey #505

© 2020 by Maywood Police Department.


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EMERGENCY: DIAL 911      PHONE: 201-845-8800